Each member can only receive the upgrade bonus once per VIP level. Once the requirement is met, the system will automatically distribute the reward.

When you reach the upgrade requirement for a level (monthly turnover threshold), the system will automatically upgrade your level and issue the bonus to your account. No manual application is needed.

Simply reach the required turnover amount within a single calendar month to upgrade.

Example: If you reach 315,000 turnover within the current month, you will be upgraded to VIP3.

Yes. If you fail to meet the "Retention Bet" turnover requirement for your current level within the month, your VIP level will be downgraded in the following month.

On your birthday, VIP1 and above members are eligible to receive a birthday bonus. The bonus amount depends on your current VIP level. Please contact our customer service to claim it.

From the 1st day at 00:00 to the last day at 23:59 each month (UTC+8).

Yes. If you qualify for multiple VIP level thresholds in a single month, you will receive the upgrade bonuses for each level consecutively.

The upgrade bonus is usually credited within 24 hours of upgrading. Please check your wallet balance and notification center.

Yes. The system evaluates your VIP level based on your monthly turnover. You need to meet the retention requirement to maintain your current level.

Example: If you are VIP6 but fail to meet the retention requirement this month, you will be downgraded to VIP5 next month.

Log in to the Member Center and go to the [VIP Zone] to view your current level, upgrade progress, retention requirements, and bonus claim records.